A Three-Tiered Approach to Online Faculty Development: Support When and Where It is Needed Most
Thursday, November 10, 3:50 p.m.

Information Session – Concurrent Session 10 Faculty and Professional Development & Support Judith Giering (Drexel University, US) Jennifer Pontano (Drexel University, US)

Description:  This session will present a three-tiered approach to faculty development for online learning and discuss how each tier meets specific technical and pedagogical needs. Results of a faculty survey will be shared during the session, demonstrating the effectiveness of
this approach to training and development.

Notes:

What does an Instructional Designer Do?

• Work with faculty members directly to develop and deliver several online programs
• Develop and deliver professional development to promote continued growth in preparing and teaching online courses
• Communicate with faculty in order to develop schedules and goals
• Promote high standards of quality course design
• Work closely with Learning Technologies team to development mulitimedia for online courses
• Ensure that courses have sound pedagogical design

Tier 1

• Workshops and Courses
  • Offered online and Face to Face
  • Ability to provide advanced training
  • Encourage sharing of best practices
  • Ability to focus on specific training topics
  • 50% of faculty have attended

Tier 2

• On Demand Support
  • Resource portals
  • Content examples
  • Testimonials
  • Job Aids
  • Available 24x7
  • Step by step instruction
  • 35% of faculty never accessed

I want to learn how to be more self-reliant to expand my skill set, notwithstanding how great the instructional design staff are... - Faculty member

Tier 3

• One on One Support
  • Relationship building
  • One point of contact
  • Ability to learn curriculum for better matching
  • 54% used 1 or 2 times per month
  • 44% used 1 or 2 times per semester

Summary

• All tiers are working and have value.
• One on one support is particularly used and appreciated by faculty.
• Range of faculty experience show diverse needs for support.

What could be better?

• Spend more time on developing workshops that are hitting the target.  What are the topics they really need?
• Better job publicizing the online resources.
• Faculty ready for more advanced topics that expand beyond Blackboard.

Faculty Samples Site: http://gcpsx.coeps.drexel.edu/facultysamples/

Technical Resources Site: http://gcpsx.coeps.drexel.edu/tech_resources/